Rachel Lilley
Public Services Unit Supervisor, Special Collections and Archives Research Center
Phone: (541) 737-5935
Office room number: VLIB 5039
Primary Duties:
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Manage the SCARC Reading Room and its operations, including in-person reference services, research assistance, materials paging and delivery, materials circulation, safe handling, facilities, security, and statistics gathering
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Manage remote reference operations, including assigning queries, coordinating reproduction requests, ensuring reasonable turnaround times, checking response accuracy and completeness
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Coordinate, maintain, and analyze circulation, reference, and other use statistics; prepare quarterly and annual reports on public service operations
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Coordinate collection management tasks related to public services, including stacks maintenance and security, materials flow, and hold areas
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Create an inclusive physical and intellectual environment in which anti-racist principles inform interactions and in which equity of access and equality of opportunity are emphasized
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Supervise professional public service staff, and Student Archivists with public service duties
OREGON STATE UNIVERSITY
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